Job Description

Are you a relationship-builder who thrives on driving results and turning opportunities into long-term partnerships? Palmer Johnson is looking for an Aftermarket Service Representative to fuel our aftermarket growth across OEMs, dealers, fleets, and end-users in the Northwest. This isn’t just a sales role—it’s a chance to become a trusted advisor, a strategic partner, and a key player in shaping our customers’ success.

Who We Are? Palmer Johnson is a dynamic industry leader committed to providing superior customer service. We’re a national remanufacturer and authorized distributor of heavy-duty off-highway transmissions, axles, and components, representing such vendors as Twin Disc, ZF, Dana Spicer, Kessler, Funk/John Deere, Carraro, and more. Equipment OEM lines include JLG, Genie, Hyster, JCB, Manitou-Gehl, Brandt Hi-Rail Trucks and more. With 45 years of excellence, we know that our people are our greatest asset. We are committed to providing an atmosphere that encourages growth, creativity, and job satisfaction.

About the Role

As an Aftermarket Service Representative, you’ll be the go-to expert in your territory, understanding market trends, customer needs, and industry insights. You will be responsible for channeling aftermarket business into our service centers and customer support teams through a solution-oriented, strategic approach that aligns with both customer needs and company growth initiatives.

What You’ll Do:

• Prospect, network, and grow your pipeline through cold calling, social media, site visits, and industry events.
• Work hand-in-hand with service centers, dealers, and managers to secure aftermarket business that drives margin and satisfaction.
• Connect with decision-makers, build lasting relationships, and bring aftermarket business directly into our service centers.
• Travel, attend trade shows, and showcase the cutting-edge programs, engines, and services we offer.
• Collaborate with internal teams to ensure customers get the right fit for their business and maximize value.
• Keep your finger on the pulse of Palmer Johnson programs and services while logging all activity in Salesforce.
• Present our company through engaging PowerPoints, facility tours, and online demos.
• Assist with budget forecasting, customer credit terms, and overall territory strategy.

What You Bring:

• 3+ years of sales experience , ideally with a service background
• Confident in cold and warm calling with a positive, solution-focused attitude.
• A natural relationship-builder with excellent communication skills .
• Mechanically inclined or familiar with diesel/engine service (a plus!).
• Goal-oriented , competitive, and thrives in a fast-paced environment.
• Holds a valid driver’s license and is comfortable with regional travel.

Why You’ll Love Working Here

• Flexible remote schedule – work from home and onsite
• Award-winning culture – fun, un-corporate, and full of support
• Competitive compensation plus monthly car allowance
• Robust benefits package :
• 401(k) with company match
• Health, dental, vision insurance
• Life and disability coverage
• Paid time off + 8 paid holidays
• Wellness initiatives and more!

Palmer Johnson is an equal-opportunity employer that is committed to hiring a diverse workforce representing the many personalities and cultures in our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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