Job Description

Current UC employees must apply internally via SuccessFactors

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion.

About The Department

The University of Cincinnati Department of Athletics competes at the highest level of intercollegiate athletics with the vision to reach Next Level Success for all 18 varsity teams and more than 500 student-athletes. The Bearcats have a proud athletics history, winning eight national championships and 117 conference titles. The Cincinnati men's basketball team is among the 15 winningest programs all-time, while the football team became the first American Athletic Conference program to compete in the College Football Playoff in 2021. Olympic gold medalist volleyball player Jordan Thompson, NBA Hall of Famer Oscar Robertson and Major League Baseball legend Sandy Koufax are among the several luminaries who have competed as Bearcats.

UC student-athletes collectively posted a 3.4 overall GPA in the spring of 2023, resulting in 11 consecutive semesters of a 3.3 department GPA or higher.

Under the leadership of Director of Athletics John Cunningham, and supported by more than 150 full-time staff members, UC Athletics' mission is to connect our community, enhance our University and impact the lives of student-athletes as they prepare to change the world on and off the field.

For more information visit gobearcats.com.

Job Overview

The University of Cincinnati, Department of Athletics is seeking applications for an Assistant Director, Athletic Ticket Operations.

Reporting to the Assistant AD, the successful candidate will supervise the ticket operations for assigned sports while following all departmental, university, conference, and NCAA policies and regulations.

Essential Functions

• Ensure adequate staffing and assign ticket takers and sellers for ticketed athletic events. Schedule and train ticket office staff.
• Assist in the development of policies and procedures for the ticket office and game operations, assigning season tickets, and special assignments.
• Design and maintain system for cash control. Perform daily reconciliation of receipts and deposit money. Maintain record of all sales and receipts and prepare reports as necessary.
• Disseminate event information to the campus community and general public.
• Assist in operating ticketing software to build seating charts, reserve group tickets, determine price points, etc.
• Collaborate with staff members and business partners to ensure efficient operations and exceptional experience for customers and donors.
• May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
• Perform related duties based on departmental need. This job description can be changed at any time.
  
  

Required Education

• Bachelor’s Degree.
• Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
  
  

Required Experience

Two (2) years of experience in ticket operations, which can be as a student or other part-time experience.

Additional Qualifications Considered

Must be able to work some evenings and weekends.

Application Information

Interested and qualified applicants must apply online and include a cover letter of interest and a current CV/Resume. All certifications and other documentation can be uploaded using the Additional Documents section in the application.

Physical Requirements/Work Environment

• Sitting - Continuously
• Hearing, listening - Often
• Talking - Often
• Standing - Seldom
• Walking - Seldom
• Noise: There is sufficient noise to cause you to shout in order to be heard above the noise level.
  
  

Compensation And Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Competitive salary range dependent on the candidate's experience.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
• Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
• Tuition remission is available for employees and their eligible dependents.
• Enjoy discounts for on and off-campus activities and services.
  
  

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

To learn more about why UC is a great place to work, please visit our careers page at

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [email protected].

The University of Cincinnati is an Equal Opportunity Employer.

REQ: 98275

SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE

Job Tags

Holiday work, Full time, Part time, Work experience placement, Winter season, Worldwide, Flexible hours, Weekend work, Afternoon shift,

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