Mission Statement:
Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to our patients. They serve as advocates for all of those in our Northeast Ohio community, especially the most vulnerable.
Position Summary: The Behavioral Health Navigator (BHN) serves as a key resource in assisting patients with access to behavioral health services, providing care coordination, and connecting individuals to community resources. BHN works closely with behavioral health providers, primary care teams, and external partners to ensure seamless experience for patients in need of mental health and substance use disorder services. Activities include health care navigation, benefits enrollment and usage, population-specific interventions, community case management, and patient advocacy.
Task Responsibilities: Include but are not limited to:
Minimum Education and Experience: Required:
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