Customer Service Job at CET2 LLC, Port Saint Lucie, FL

T1B5cEJEeGZHc1o1NE1HcTZZcmFZUEtlNUE9PQ==
  • CET2 LLC
  • Port Saint Lucie, FL

Job Description

CET2, LLC is looking for a customer service representative to join our team in our Port Saint Lucie, Florida office.

This person will drive customer satisfaction by fielding inquiries, qualifying applicants, and addressing pain points through excellent communication.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

 

Responsibilities :

  • Manage inbound and outbound customer communications - Answer incoming calls and make outbound calls to address customer questions, requests and issues.
  • Consult on customer success - Advise and assist customers to successfully complete their online applications.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate and up-to-date.
  • Track interactions in CRM - Record customers interactions in internal systems for transparency, accuracy and accountability.

Requirements :

  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Computer skills: Ability to navigate multiple screens at once.
  • Customer service experience is a plus
  • Call Center experience is a plus
  • ** While experience is a plus, it is not necessary as we have PAID on the job training!

Work Environment : Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction.

 

~ OFFERING~

  • Full Time - 40 hour work week!
  • $ Weekly Bonus incentives $
  • $401K with Matching!
  • $Paid Holidays
  • $Paid Time Off (PTO)

Benefits:

  • 401(k)
  • 401(k) matching
  • On-the-job training
  • Paid time off
  • Referral program

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Shift availability:

  • Day Shift (Required) OR
  • Night Shift (Required)

Ability to Commute: Required

Job Tags

Holiday work, Full time, Shift work, Day shift, Afternoon shift,

Similar Jobs

Ntag Miami Navy Recruiting

U.S Navy Explosive Ordnance Disposal (EOD) Job at Ntag Miami Navy Recruiting

 ...and a readiness to face dangers others would sooner avoid, EODs exemplify the critical skills, needed for high-stakes missions. Navy Opportunities: Upon your decision to join the U.S. Navy, there are many new experiences and opportunities ahead. No matter what job... 

Gpac

Funeral Director/Embalmer Job at Gpac

A local Funeral Home in the area is looking to add a Licensed Funeral Director/Embalmer to their staff. This Funeral Home has been family owned and operated for over 50 years. Company Details:* Been in business for over 50 years.* Still a family owned & operated,... 

Yellowstone Local

HVAC Installer Job at Yellowstone Local

 ...Yellowstone Local is proud to represent ASP Mechanical, an industry leader in HVAC Services. Are you ready to install your career into high gear? Join ASP Duluth as an HVAC Installer and bring comfort to homes across Northern Minnesota. Whats in it for You?... 

Denali Universal Services

Security Officer Job at Denali Universal Services

 ...Description JOB SUMMARY Under limited supervision, the Security Officer provides security and protection of work site(s), personnel...  ...and write English Strong communication and customer service skills. Ability to interact with all levels of personnel, external... 

Tutor Me Education

History/Social Studies Tutor (Remote) Job at Tutor Me Education

 ...how students learn. We are looking for experienced tutors and teachers to provide 1:1 or group instruction to students all across...  ...highly preferred - Highly Preferred Previous history or social studies tutoring/teaching experience highly preferred At least a...