Customer Success Specialist Job at Two95 International Inc., George County, MS

Ti95bkR6MWVHY2g3NThxcDRvallaUGFX
  • Two95 International Inc.
  • George County, MS

Job Description

  • Respond to customer inquiries via phone and email.

  • Serve as the primary contact for customers on the client's website.

  • Embody the client's values of responsibility, quality, and excellence.

Requirements

  • Education: Bachelor’s Degree or equivalent; B2 level English proficiency.
  • Experience: Minimum 6 months in customer support; call center experience advantageous.
  • Interpersonal Skills: Customer service orientation, active listening, problem-solving, and emotional intelligence.
  • Technical Skills: Typing speed of 40wpm with 90% accuracy; proficient in Microsoft Windows and Office.
  • Able to Write / read / speak mandarin fluently
  • Assist customers in placing online orders and provide timely support.
  • Handle payments and confidential information securely.
  • Proactively support customers to enhance brand loyalty.
  • Collaborate with team members to improve customer support experience.
  • Stay updated through training and meet performance indicators.

Job Tags

Similar Jobs

M&B Contract Specialties Inc.

Window Shades/Blinds (Motorized) Installer Job at M&B Contract Specialties Inc.

 ...M&B Contract Specialties is looking to hire an experienced Window Blinds and Shades Installer. Motorized shades & wiring experience required. Must be experienced in window blinds and shades- taking down, installing, and troubleshooting. Applicant Must Have:... 

HCA Healthcare

Pediatric Physician Job at HCA Healthcare

**Description****Specialization:**Pediatric**Job Summary:****A national pediatric group in beautiful Thousand Oaks, California, is...  ...include emergency medicine, general surgery, transitional care, neurology, and anesthesiology.-Complete cardiovascular care with access... 

American Heart Association

State Government Relations Director Job at American Heart Association

 ...does the impact you can make with us. The American Heart Association (AHA) has an excellent opportunity for a State Government Relations Director in Kentucky . In order to be considered for this role, you are required to live in the state and be within commuting... 

CDR Companies

Massage Therapist/Licensed Esthetician Job at CDR Companies

 ...purchases. Performs procedures such as skin evaluation, facial massages, and hair removal. Supports dermatologists and plastic...  ...standing One (1) or more years of experience working at a medical spa, plastic surgery, or dermatology office Excellent verbal... 

AdventHealth

Registered Nurse RN Case Manager Hospice Job at AdventHealth

 ...responsible for providing professional nursing care in the coordination of the Plan of Care for an assigned case load of patients on hospice care in private homes or in skilled nursing facilities, and facilitate a team of nursing staff to carry out the Plan of Care in...