Job Description

We are currently seeking a detail-oriented property insurance claims adjuster to join our growing team. The successful candidate will be a go-getter with a working knowledge of the insurance claims process, strong interpersonal skills, a love of investigating, and unparalleled critical thinking abilities. Your focus will be on residential, commercial, and farm properties. In this role, you will gather evidence to accurately evaluate insurance claims, determine liability, and work directly with policyholders to facilitate insurance settlements. This is a remote position, but the candidate must reside in Wisconsin. If you are a property claims adjuster looking for an opportunity to apply your communication skills daily and keep your mind engaged with a client-focused company, please apply today! Responsibilities: • Evaluate first-party property claims remotely using digital documentation from independent adjusters and other sources. • Review policies, claim forms, and loss details to determine coverage and calculate accurate settlements. • Document findings, estimate repair costs, and maintain thorough records throughout the claims process. • Communicate professionally with policyholders, agents, and stakeholders via phone and email, addressing inquiries and guiding them through the claims process. • Negotiate fair settlements with policyholders, contractors, and third parties, clearly explaining coverage and deductibles. • Collaborate with internal teams to ensure accurate claim assessments and policy compliance. • Stay current on property insurance laws, regulations, and industry standards to ensure procedural compliance. Qualifications: • Bachelor’s degree in insurance, risk management, construction, or related field; equivalent experience may be considered. • Minimum 3 years of experience as a property adjuster (desk or field). • Strong knowledge of property insurance policies, claims investigation, and estimating software. • Proficient in construction principles and Xactimate estimating. • Excellent analytical, problem-solving, and negotiation skills. • Clear and professional communication skills, both written and verbal. • Customer-focused with the ability to handle sensitive situations empathetically. • Highly organized with strong time management skills to manage multiple claims efficiently. Preferred Qualifications: • Proficient in Xactimate and XactAnalysis. • Experience reviewing independent adjuster reports. • Experience with multi-line claims adjusting. • Familiarity in handling recovery processes, including subrogation, contribution, and salvage. About Company: What You'll Love About Rural Mutual Insurance: We are a leading property and casualty insurance company based in Wisconsin, well known for our financial strength and longevity in the insurance industry. Our reputation in the marketplace ensures stability and opens up numerous growth opportunities for our employees.  We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our agents, and our customers. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do. We believe in a healthy work/life balance and, to that end, offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401(k) plan, and generous time off benefits.

Job Tags

For contractors, Remote work,

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