Job Description

The General Manager (GM) is primarily responsible for overseeing all aspects of the hotel in accordance with our vision and mission statement, and core values. The General Manager’s responsibilities include the maximization of financial performance, guest satisfaction, and staff development within established quality standards. The General Manager is also responsible for the hiring and training of all hotel staff. As a leader, we’re looking for a self-starter who understands the position requires 24-hour availability Responsibilities:

• Handle guest complaints and queries, promoting exceptional customer service.
• Be present on property during shift changes to communicate priorities and support the team.
• Manage budgets, maximize revenue, and maintain financial and statistical records.
• Recruit, train, mentor, and supervise hotel staff to create a high-performing, guest-focused team.
• Ensure compliance with health, safety, and licensing standards.

Qualifications:

• Employee must occasionally lift and/or move up to 25 pounds
• Ability to read, write, analyze, and interpret business correspondence, general business periodicals, professional journals, technical procedures, or governmental regulations
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• 1 -3 years of previous experience as a hotel manager, assistant manager, or department manager preferred.
• High school diploma or GED required; advanced education in hospitality preferred.

About Company: What We Offer: Competitive salary + performance-based bonusComprehensive benefits package (medical, dental, vision, 401(k)Paid time off and company holidaysCareer development and advancement opportunities within a growing portfolioJoin a team that values business-like spirit, strategic thinking, and a passion for hospitality. If you're ready to take your extended stay sales expertise to the next level and make a measurable impact across a key market, we want to hear from you. Apply today and help shape the future of extended stay in Albuquerque. At ARK Hospitality, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job Tags

Shift work,

Similar Jobs