Job Description

Summary

Job Summary

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence.

Responsibilities

Qualifications

• At least 2 to 3 years of progressive experience in a hotel or a related field required.
• High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.

Responsibilities

• Approach all encounters with guests and associates in a friendly service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.
• Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked with linen only.
• Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.
• Maintain key control system.
• Supervise all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.
• Submit proper documentation regarding poor work performance misconduct excessive absenteeism lateness and improper attire.
• Handle items for 'Lost and Found' according to the standards.
• Be familiar with all Aimbridge Hospitality policies and House Rules.
• Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.
• Ensure the overall appearance cleanliness and orderliness of staff.
• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.
• Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.
• Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings.
• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.
• Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.
• Oversee proper and constructive training of Room Attendants.
• Motivate coach and counsel staff as necessary.
• Collect all keys and assignment sheets daily at the end of the shift.
• Attend meetings as required by Management.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Monitor all V.I.P.'s special guests and requests.
• Perform any other duties as requested by Management.

• Property Details

  Hyatt Centric Downtown Sacramento sits among entertainment venues, shopping, and dining options that speak to the area’s moniker as the “farm-to-fork” capital. Historical attractions with ties to the California Gold Rush/Transcontinental Railroad are within walking distance of the hotel. Whether you’re strolling under a canopy of trees from museum to museum or catching an event at the Golden 1 Center, there’s plenty to explore steps from our front door.

  From the eclectic, fun fare at The 7th Street Standard, to sweeping views of downtown Sacramento from the Clayton Club rooftop, our onsite dining options boast West Coast culinary fare and inspired cocktails, perfect for indulging.

  7TH STREET STANDARD Find eclectic, fun, and unique West Coast-inspired fare at The 7th Street Standard, boasting savvy menu items designed to please your culinary palate. The restaurant offers brunch and dinner all within a warm and inviting atmosphere, and will have you coming back for more with their extensive wine list, specialty cocktails, and local brews.

  CLAYTON CLUB Discover sweeping views of nearby neighborhoods and downtown Sacramento from this amazing rooftop restaurant and bar while you nosh on light bites and sharables, sip crafted cocktails, and nod along to the live jazz featured on certain nights.

  PRIVATE DINING Take your private events to new heights in our private dining spaces. Impeccably detailed in décor and service, these spaces are the perfect backdrop for your next corporate meeting, social event or private party. 7th Street Standard features a separate private dining space, and our rooftop bar Clayton Club is available for buyouts.

  EVENT SPACE Plan your next meeting, conference, or celebration with our team at Hyatt Centric Downtown Sacramento. With flexible space from a 1,700 square foot ballroom to a private dining room to a rooftop lounge, we have the ideal venue for your next event. We also offer creative catering services, as well as an experienced staff to help you with all the details. This downtown Sacramento hotel surrounded by fine dining, shopping, and a lively nightlife scene offers the best special event options for you.

  DOWNTOWN SACRAMENTO With so many things to do and see just outside our front door, Hyatt Centric Sacramento is the perfect home base for your stay in downtown. The Golden 1 Center, home to the Sacramento Kings and numerous live entertainment events, is a short one-minute walk from the property. Other notable neighbors include the Stanford Mansion, the California Museum, Old Sacramento Waterfront, Crocker Art Museum, Downtown Commons and much more.

  As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

  Company Overview

  As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

  Benefits

  After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

  Compensation Min

  USD $17.86/Hr.

  Compensation Mid

  USD $22.33/Hr.

  Compensation Max

  USD $26.79/Hr.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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