Job Description

Journey with us!Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

This position is on site in Miami, Florida .

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Safety, Security & Environment has an exciting career opportunity for a full time Investigator  reporting to the Investigations Manager

Position Summary:

The Global Security Investigator position is an entry-level position that ensures the safety and security of Royal Caribbean Group guests, employees, contractors, visitors, ships, capital equipment, real property, and reputation via shipboard security and safety incident response coordination.  In addition, the Investigator is responsible for supporting the Senior Investigators with complex investigations and responses through analytical and administrative support.  The Investigator will assist the Investigations Team as directed by the Manager.   

Essential Duties and Responsibilities:

• Works in collaboration with the Senior Investigators and/or independently in planning and conducting corporate and shipboard investigations as required.
• Coordinates successful shipboard incident response through sound decision making, effective communication and guidance. 
• Ensures the timely documentation and law enforcement reporting of shipboard crime allegations in support of company policy and the Cruise Vessel Security and Safety Act (CVSSA).  
• Working through the Manager, Global Security Investigations, coordinates with local, state and federal authorities on matters relating to fraudulent or other illegal activities.
• Assists the Senior Investigators in preparing for court and administrative hearings on investigative results when needed.
• Participate in the development of handbooks, training manuals and related material covering a variety of communication systems and technical investigative programs.
• In addition to the normal work schedule Monday – Thursday 9am - 5pm, the position may require 12 hours on call duty as needed.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge & Skills:

• Strong writing and organizational skills required.
• Ability to effectively and diplomatically communicate decisions and guidance.
• Bilingual English/Spanish preferred.
• Exhibit mature, responsible decision-making and problem solving skills.
• Maintain strict confidence in sensitive and confidential matters. 
• Excellent interpersonal skills to communicate in a multicultural environment with all levels of employees and management
• Self-driven to continually improve and actively works to bridge gaps in their knowledge in order to add more value to a particular project or setting.
• Innovative and process driven induvial who thrives in a start-up atmosphere rather than maintaining an already built system
• Capable of working independently, with tenured Investigators and within a team.  Regardless of setting, must be self-driven and passionate.
• Ability to work in a fast-paced environment with multiple projects and priorities
• Ability to write reports, with the appropriate attention to details.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Working knowledge of MS Office applications
• Completion of Associates Degree or equivalent number of credit hours from a University.
• At least 5 years of investigative experience with a law enforcement organization.
• Understanding of crime statistical driven investigations.
• Experience in maritime investigations preferred
• Proven track record of effectively coordinating resources for investigative teams with the ability to professionally communicate the findings orally and in writing.
• Willing to work flexible hours in an office environment during normal business hours, 5 days a week, holidays and weekends.

Working Conditions:

• The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.
• The employee may move about the office complex, may travel to other office locations, and may lift, push, pull or move 10 -15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

We know there is a lot to consider.  As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We will hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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