Operates as the initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications. Assists end-users/customers in resolving their IT issues accurately and promptly. Takes detailed notes of the problem the user is experiencing, determines steps they can take to resolve the issue, and manages the flow of incoming support requests. Interacts with the end-user to resolve the user's technical issues. Remotely accessing the user's computer and making changes to their system and settings by navigating around application menus, or may be required to remote into customer's computer to fix an issue. In other cases, the service desk analyst walks the user through steps they can take to resolve the issue on their own. Troubleshoot network connectivity issues, working with remote employees on a corporate network. Develops and sustains a productive customer relationship, making the customer and their needs a primary focus. May escalate complex problems to higher-level IT support specialists and experts if they are unable to resolve the issue on their own. Provide supervisors or specialists with notes regarding the problem, steps they have already taken to resolve the issue, and their diagnosis of the user's problem. Support users by performing system tests and updates after they complete their troubleshooting and necessary repairs. Support department-wide operations by supporting the creation, editing, and maintenance of IT documents.
(Physician/MD qualifications required) Orthopedic Surgery (Adult Reconstructive) - A Hospital Seeks to Employ Orthopaedic Surgeon! Located 17 miles from Allentown Pennsylvania is seeking a BC/BE Orthopaedic Surgeon to grow a new practice in the area. This is an employed...
Share this job:Golf CourseSuperintendent 6 May 2025Category: Golf Course Superintendent JobsCountry: USAState: South CarolinaApply for this job.Click the button below to apply for this job.Apply NowAlready have an account? Log in firstGolf Course...
...TGB3 is seeking to contract an Medical Assistant to assist practitioners performing Compensation & Pension Exams (C&P) for our military... ...and pension exams for Veterans, while acting as an Administrative and Medical Assistant. Job responsibilities will include performing...
...Outdoor Lighting Perspectives Of Northwest Arkansas in Springdale, AR is looking for one lighting installation technician to join our team. Our ideal candidate is self-driven, punctual, polite, clean cut, hard-working, not afraid of heights, and enjoys being outdoors...
...DESCRIPTION Work hard, have fun and make history with Amazon Public Policy. The Senior Manager, Public Policy will develop and execute advocacy strategies and policy initiatives supporting copyright, licensing, and music policy at Amazon. You will work collaboratively...