Job Duties:
The Virginia Beach Housing Resource Center is seeking a professional, customer-focused Office Assistant II to serve as the first point of contact for customers, clients, and guests. This vital role requires exceptional communication skills, a welcoming demeanor, and the ability to represent the department with professionalism and care.
Key Responsibilities:
This is a dynamic customer-facing role that requires:
After successfully learning and demonstrating proficiency in all duties for at least six months, this position offers the opportunity to work remotely one day per week .
The full salary range for this position is $33,973.20 - $52,658.46. The starting salary of this position is at the minimum of the salary range ($33,973.20).
Official City Job Description:
Working Conditions:
Minimum Requirements:
MINIMUMS: High school or GED plus one year (1) of experience in fields providing the required knowledge, skills and abilities, such as clerical or office assistant; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Requires a passing score on typing test. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Additional Requirements:
DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required
Attachments Required:
Preferences:
Three (3) or more years of front office experience providing excellent customer service experience in person and by phone.
Four (4) or more years of experience working in Microsoft Office, including Word, Excel, and Outlook
Experience handling multiple assignments/projects
Experience working with diverse groups of people - including homeless, low/moderate income, families, seniors, and/or clients with mental health/substance abuse concerns.
Two (2) or more years of clerical/administrative support experience
Special Instructions:
V RS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.
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