Job Description

COMPANY OVERVIEW:

Who we are:

Pathfinder Holding is a dynamic real estate investment firm and a proud franchisee of HomeVestors of America—America's #1 Home Buyer and the pioneer behind WeBuyUglyHouses.com.

What we do:

At Pathfinder, we specialize in rejuvenating neighborhoods by purchasing distressed properties as-is, transforming them into quality homes, and revitalizing communities. Alongside our renovation efforts, we manage a portfolio of premier short-term vacation rentals in West Michigan , providing exceptional guest experiences and contributing to the local tourism economy.

Our core values:

Our team thrives on a 'Whatever It Takes' ethos and is driven by core values emphasizing agility, resourcefulness, growth, extreme ownership, and a heart for service to others.

If you're ready to see your skills make a real impact and grow with a pioneering and innovative company in real estate investment - Pathfinder Holdings is your next career destination.

Apply today!

POSITION SUMMARY:

Transform Communities with Pathfinder Holding - Join Us as our Operations Coordinator

About the Role

As the Operations Coordinator at Pathfinder Holdings Company, your diligence and commitment to getting things done will directly improve our real estate and property management operations. This role will involve providing administrative support, managing real estate transactions, overseeing property maintenance, and ensuring top-notch guest services for our short-term rentals.

What's In It for You?

You’ll play an important part in our commitment to community revitalization and guest satisfaction while enjoying competitive compensation, benefits, and workplace perks like flexible schedules.

Who We’re Looking For

You're the right person for the role if you’re precise, organized, able to communicate effectively, and have CRM systems experience. If that describes your skill set and you're ready to apply our ”whatever it takes” outlook to keep our operations running smoothly, reach out to us today.

We look forward to hearing from you.

Apply now to advance your career and make a meaningful impact on your community.

RESPONSIBILITIES:

As our Operations Coordinator, your key responsibilities will include:

• Acting as a gatekeeper for executive time, ensuring effective internal and external communication.
• Handling transaction processes, managing documentation, and coordinating real estate transactions.
• Overseeing property management tasks , including rental management, contractor coordination, and utility management.
• Managing guest services for short-term rentals, including messaging, reservation management, and maintenance coordination.
• Scheduling and auditing cleaning services to maintain high guest satisfaction standards.
• Developing, modifying, and adhering to systems and processes to drive efficiencies and consistently meet many deadlines.
• Visiting properties regularly to assess maintenance needs and ensure guest readiness.
• Participating in hiring, managing office supplies and utilities, ordering appliances for rehab projects, and maintaining documentation and subscription accounts.

QUALIFICATIONS:

The experience and skills required to succeed are the following:

• Minimum of a high school diploma; Bachelor’s degree preferred.
• At least 2 years of administrative experience, preferably in real estate or a call center.
• Real Estate and/or Title & Escrow knowledge highly valued, but not required.
• Certified notary public or willingness to obtain this designation
• Valid driver’s license and reliable transportation for visiting properties
• Availability and willingness to use own vehicle to visit properties during daytime/working hours throughout West and Southwest Michigan. (mileage reimbursement)
• Exceptional organizational skills and proficiency in Google Docs and MS Office (Word, Excel, Outlook, PowerPoint).
• Excellent communication skills, capable of managing diverse relationships.
• Self-motivated, results-driven, and adaptable to a dynamic environment.
• Experience with real estate-specific CRM and the ability to quickly learn new technologies.
• Ability to pass a pre-employment drug screening, a criminal background check, with availability for minimal travel for property inspections and vendor coordination.

COMPENSATION & BENEFITS:

Annual Salary: $30,000 - $50,000 based on experience and achievement

Benefits:

• Insurance reimbursement available
• PTO & Paid Holidays

Schedule:  Regular business hours with the availability for occasional night and weekend work.

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