Program manager deputy business operations manager Job at State of Louisiana, Louisiana

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  • State of Louisiana
  • Louisiana

Job Description

The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services, the development and stimulation of services of others, and the utilization of available resources in the most effective manner.

LDH serves as a model employer for individuals with disabilities.

 
This position is located within the Louisiana Department of Health / Office of Public Health / Bureau of Nutrition Services

This position will be filled in East Baton Rouge or Orleans Parish

 
Announcement Number: OPH/CSH/203574

  Cost Center: 3262107630

  Position Number(s): 50590670

 
This vacancy is being announced as a Classified position and may be filled as a Probationary appointment.

 
No Civil Service test score is required in order to be considered for this vacancy.

APPLICANTS WITH THE BELOW PREFERRED QUALIFICATIONS ARE HIGHLY DESIRED:
  • Master’s degree in business administration, public administration, and/or related field 
  • Relevant certifications in procurement, contract management, and/or financial analysis are advantageous
  • At least four years of experience in program management & personnel supervision, financial analysis, and/or business operations, preferably within public health or governmental organizations
  • Strong understanding of federal and state regulations related to procurement, financial management, and public health, including USDA guidelines and OMB regulations
  • Experience in compliance with state and federal auditing standards and participating in audits and evaluations
  • Proficient in preparing timely responses to communications and requests from various entities
  • Exceptional organizational and time management skills 
  • Produces high quality content with an eye for detail
  • Ability to work independently, prioritize multiple job demands, and problem solve
  • Demonstrated success working with a diverse team

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

 
* Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *
 
A resume upload will NOT populate your information into your application. Work experience left off your electronic application or only included in an attached resume is not eligible to receive credit

 
For further information about this vacancy contact:
Casey Hickman

  Casey.Hickman@la.gov
LDH/HUMAN RESOURCES
BATON ROUGE, LA 70821
225 342-6477

 

  This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. 

MINIMUM QUALIFICATIONS:

A baccalaureate degree plus four years of professional level experience in administrative services, economics, public health, public relations, social services, health services, or surveying and/or assessing health or social service programs or facilities for compliance with state and federal regulations.

 

SUBSTITUTIONS:

Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

 

Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

 

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

 

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

 

College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.

 

Graduate training with eighteen semester hours in one or any combination of the following fields will substitute for a maximum of one year of the required experience on the basis of thirty semester hours for one year of experience: public health; public relations; counseling; social work; psychology; rehabilitation services; economics; statistics; experimental/applied statistics; business, public, or health administration.

 

A Juris Doctorate will substitute for one year of the required experience.

 

A master's degree in public health; counseling; social work; psychology; rehabilitation services; economics; business, public, or health administration will substitute for one year of the required experience.

 

Graduate training with less than a Ph.D. will substitute for a maximum of one year of the required experience. 

 

A Ph.D. in public health; counseling; social work; psychology; rehabilitation services; economics; business, public, or health administration will substitute for two years of the required experience.

 

NOTE:

Graduate training will substitute for a maximum of two years of the required experience.

 

NOTES:

Health services include all services dealing with the diagnosis and treatment of disease, or the promotion, maintenance and restoration of health for sick or injured individuals.

 

Examples of public health jobs include sanitarian, public health engineer and public health epidemiologist.

 

NOTE:
Any college hours or degree must be from an accredited college or university.

Function of Work:
To administer small and less complex statewide health or social service program(s)

Level of Work:
Manager.

Supervision Received:
Broad direction from a higher-level manager/administrator.

Supervision Exercised:
Supervision over lower-level position(s) in accordance with the Civil Service Allocation Criteria Memo.

Location of Work:
Department of Health and Hospitals; Human Services Districts as established; and other social service entities as established by an approved DSCS Allocation Criteria Memorandum.

Job Distinctions:
Differs from Program Monitor--DHH and Program Monitor Supervisor--DHH by the presence of responsibility for managing small and less complex statewide program(s).

Differs from a Program Manager 1-A--DHH by the presence of supervisory responsibility.

Differs from a Program Manager 2--DHH by the absence of responsibility for managing medium size and moderately complex statewide program(s). 15% Internal Audit Management
  • Develops Bureau’s internal audit plan and oversees the development and enforcement of internal audit standards, policies, and procedures to be implemented by audit staff for BONSwor
  • Coordinates the development of policies and procedures for the internal auditing of financial functions for the Bureau
  • With the BONS Compliance Manager, interprets laws, rules, and regulations which will impact internal auditing practices in the Bureau and ensures compliance with all mandated changes
  • Coordinates with the BONS Compliance Manager to resolve internal audit findings and develop reports of findings with conclusions and resolutions for the Director, Business Operations Manager, and other appropriate state authorities when necessary
40% Contracts/Procurement Management
  • Manages the drafting of contracts, cooperative endeavor agreements, and memoranda of understanding for BONS programs
  • Ensures robust and organized contract monitoring processes
  • Oversees the monitoring of sub-recipients and ascertaining that all fiscal, compliance, and programmatic responsibilities are fulfilled including but not limited to monitoring sub-recipient reporting, recordkeeping, and internal operation and accounting control systems
  • Develops protocols and procedure manuals for direct reports to utilize in contract and sub-recipient monitoring
  • Communicates and consults directly with Division of Administration Office of State Procurement staff, accountants at LDH Division of Management and Finance, LDH Legal, OPH Administration and Finance staff, BONS program and management personnel, contractors, and vendors for the purpose of providing information and technical assistance to resolve problems
  • Receives and processes certain procurement purchasing requests from program management and staff
  • Provides extensive oral and written suggestions and recommendations for improving the Bureau’s contract processes and overall operations
  • Develops standard forms, processes, and protocols for the collection and distribution of lease, contract, and agreement information and other documents
  • Oversees the processing of leases, contracts, and agreements
  • Attends and participates in professional group meetings
  • Stays abreast of new contract procedures, trends, and innovations in the field of contract compliance
  • Provides and/or coordinates contractor compliance training for staff and vendors
20% Business and Program Integrity
  • Maintains up-to-date knowledge of USDA regulations relative to WIC and CSFP financial operations and program integrity efforts
  • Maintains up-to-date knowledge of program rules and requirements as found in other federal laws, regulations, and policies, the Louisiana Revised Statutes and the Louisiana Administrative Code, and WIC and CSFP policies and procedures
  • Effectively administers and provides strategic direction on all assigned activities, which includes developing short/long term goals, making recommendations for updates to policies and procedures, and completing deliverables within established timeframes/deadlines
  • Assists with the annual process to identify updates and changes to relevant sections of the WIC and CSFP State Plans to address federal regulation changes and to accomplish WIC and CSFP’s strategic plans and objectives
  • With the BONS Compliance Manager, performs regular internal reviews of state agency operations, processes, and procedures to ensure overall program effectiveness and adherence to federal and state regulations and guidelines
  • Identifies and reports areas where finance, audit, and procurement policies and procedures are unclear, not followed, and/or need improvement to Business Operations Manager
  • Prepares and provides data as requested for management evaluations, audits, and quality assurance reviews in a timely manner
  • Works collaboratively with finance and audit management staff responsible for data management and integrity to assist in the application of data analysis to improve program services and operations
  • Ensures business operations files contain complete, accurate, and up-to-date information as required by the USDA and State Agency document retention schedules
  • Provides weekly updates via email and a monthly written report to Business Operations Manager relative to program activities
  • Maintains the confidentiality of financial and audit documentation as required by program policy
  • Provides data as requested to assist in program policy/procedure development and implementation
  • Keeps abreast of WIC and CSFP Program rules and regulations and makes policy recommendations to meet changes in program requirements
  • Maintains an ongoing awareness of OPH/BON’s overall strategy, government and social conditions, and trends to ensure appropriate responses to changes in policies
  • Responds proactively to audit findings, programmatic challenges, and issues
10% Administration Management and Office Operations
  • Supports Business Operations Manager in the effective flow of work between programs and sections in the Bureau
  • Ensures routine day-to-day work is managed efficiently and that effective office systems are established, maintained, and regularly reviewed
  • Establishes measurable standards for all office functions
  • Assists BONS leadership in the development of human resource training for staff
  • Ensures all departmental required trainings for staff and contractors/vendors are monitored and tracked
  • Ensures orientation and other program operation manuals are updated
  • Assists the Business Operations Manager in the production of financial reports and development of tracking tools to monitor and track program spending
  • Contributes to the development of financial policies and procedures
  • Assists in the preparation of program-related budget requests as assigned
  • Works closely with Business Operations Manager to monitor BONS performance against business objectives and targets
  • Provides on-going consultation and technical assistance to professional and support staff on financial and other business operations issues
10% Supervision
  • Recruits, interviews, hires, and manages all direct reports
  • Defines roles, assigns and monitors work of direct reports in order to achieve the overall goals of the Business Operations Section and BONS overall
  • Routinely audits work delegated to direct reports for completeness and accuracy
  • Conferences individually with direct reports on a routine basis to ensure the provision of clear guidance and support, address general operations, and problem solve as needed
  • Ensures a competent workforce and continuous staff development for all direct reports by providing opportunities for in-house training and other appropriate staff development training
  • Evaluates performance and conducts PES planning and review sessions for direct reports according to the established timelines
  • Manages and certifies time and attendance ensuring direct reports are maintaining productive work schedules, coding time correctly and to the appropriate reporting category, and requesting leave according to policy and procedure
  • Addresses key person dependencies and establishes backup coverage to ensure operations continue uninterrupted at all times
  • Counsels, develops and monitors supervisory plans, and recommends disciplinary action where appropriate
5% Other
  • Performs other duties not listed above but necessary for the effective operation of BONS
  • Participates in continuing education by attending in-services, workshops, and conferences at local, state, regional and national levels to maintain current knowledge of required areas
  • Fulfills obligation for State’s emergency preparedness and response efforts as assigned during an emergency and assists impacted clinics/vendors/local agencies to assure they are back in operation as soon as possible following the event
  • Travel as required to complete tasks associated with the effective operation of BONS
  • Maintains a working knowledge of policies and procedures relative to the Louisiana Department Health, State Travel, and State Procurement

 

 

 

 

 

 

 

 

Job Tags

Full time, Contract work, Temporary work, For contractors, Work experience placement, Local area,

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