Job Description

The Buncher Company, headquartered in Pittsburgh, Pennsylvania, is a recognized leader in all phases of real estate development, including site acquisitions, construction, leasing, and property management. The Buncher Company provides innovative solutions to clients to adapt to the ever-changing real estate environment. Start-ups, established mid-sized firms, and Fortune 500 companies have all benefited from the value-added customer service with which we have become synonymous. We are looking for a hardworking and passionate Real Estate Services Coordinator to uphold Buncher’s standards while completing a wide variety of day-to-day tasks; provide impeccable customer service to our tenants; and work in partnership with all Buncher departments to ensure the Company’s portfolio is maintained effectively and efficiently to provide a safe and reliable working environment. Responsibilities:

• Perform a variety of administrative tasks, including, but not limited to, phone support, preparation of documents and correspondence, and work order tracking.
• Assist with day-to-day operations including tenant and vendor customer service.
• Provide prompt, professional responses and follow-through regarding tenant inquiries, problems, and complaints.
• Ensure tenant requests/work orders are completed promptly and in compliance with policies, procedures, regulations, and lease obligations and standards.
• Maintain tenant, vendor, and property files.
• Ensure building information guides are created and maintained including annual updates.
• Maintain an accurate contact list for tenants and vendors by property.
• Assist with the preparation of new vendor contracts and manage renewals.
• Maintain a schedule of service contracts by property.
• Coordinate work and assign tasks in support of the Property Managers.
• Work with the Maintenance Manager to coordinate the internal maintenance team to address services and repairs to the property.
• Coordinate receipt and proper coding of invoices with Accounts Payable.
• Provide backup support to Leasing and other internal departments as needed.
• Manage office supplies and coordinate office services.
• Complete other special projects and duties as assigned.

Qualifications:

• High school diploma or equivalent required; college degree in Business Administration or related field, preferred.
• 1-3 years of previous experience in commercial property management.
• Proficient in Microsoft Office.
• Experience with real estate accounting software is a plus.
• Familiarity with Prism / Building Engines a plus.
• Ability to work independently and collaboratively.
• Possess basic analytical skills.
• Must be able to understand and carry out instructions in standard situations.Ability to solve problems in standard situations.Excellent organizational and time management skills.Must be able to prioritize multiple deadlines simultaneously.
• Must be detail-oriented with a high level of accuracy with a minimum level of oversight.
• Strong verbal and written communication skills.
• Ability to comprehend and interpret instructions or short correspondence and ask questions to ensure understanding.
• Ability to write reports, documents, and correspondence.
• Ability to accurately respond to common requests or complaints from tenants, vendors, and team members.
• Must be team-oriented and possess an “upbeat / can do” attitude.
• A valid driver’s license and good driving record are required.

About Company: The Buncher Company promotes a supportive work environment where employees can continue to develop both personally and professionally. We offer a highly competitive wage and benefits package including: 401(k) Plan with Employer ContributionGenerous Medical, Dental, and Vision InsurancePaid Time Off and Paid HolidaysStipend for Fitness MembershipWellness ProgramEmployee Assistance ProgramTuition Reimbursement ProgramEmployee Referral Bonus Program

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