Job Description
Join the Friendly Pets Team! JOB TITLE: Sales and Nutrition Specialist
REPORTS TO: Owner and Store Manager
LOCATION : Friend-Lee Pets , 40 Concord Rd, Lee NH or Friendly Pets Exeter
COMMITMENT: 24-40 hours per week. Night and Weekend availability
SUMMARY: Candidate must excel in customer service and sales. Maintain appearance of our store and must follow all policies and procedures.
MINIMUM QUALIFICATIONS:
High school diploma or GED
Pet retail experience preferred
Excellent communication skills
Work well in group settings
KNOWLEDGE AND SKILLS:
Capable of providing an exceptional customer experience with knowledge and enthusiasm to inform customers on pet care and products
Capable of multi-tasking
Capable of working independently, following direction and working with others.
Capable of using a POS system to complete daily sales transactions with accuracy and integrity
Strong computer skills
Strong Interpersonal Communication
ESSENTIAL RESPONSIBILITIES:
Provide exceptional customer service and be willing to help all customers with any of their pet care questions or needs
Have a desire learn about pet products, nutrition, and behavior and use this information to improve customer service skills
Available to work evening and weekend hours
Must be dependable, punctual, and have reliable transportation
Answer the phone in a timely and professional manner
Aid customers with their needs and/or special orders on the phone or in store
Ability to sit, stand, bend, kneel, reach, push, pull, or walk for various lengths of time throughout the day
Lift up to 50 lbs and assist customers to the register and/or to their car with products if needed
Accomplish duties related to replenishing store merchandise, including receiving items, pricing, and maintaining product and overall appearance
Complete daily cleaning as well as store opening/closing procedures
Maintain a cleanly store appearance and motto “If it can be seen it needs to be clean” This includes clean-up of any accidents from customer or store pets
Follow all store procedures related to using the POS for sales
Notifying the Owner or Manger immediately of any emergency situation
Clean and maintain the Self-Serve Dog Wash after each use
Clean, organize, and work all stockroom spaces
Owner or manager may assign additional responsibilities
JOB RESPONSIBILITIES: This document is not a fully detailed description of all the work requirements for the position. These statements include the general duties and responsibilities considered necessary to perform the essential functions of the job. Management may change the specific job duties with or without prior notice based on the needs of the organization.
EQUAL OPPORTUNITY EMPLOYMENT: Friend-Lee Pets is committed to Equal Employment Opportunity.
Please send all resumes to
[email protected]
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Job Tags
Immediate start, Night shift, Weekend work, Afternoon shift,