The Sales Development Team Lead will assist in coaching the Sales Development Representatives (SDRs) in cold prospecting, working with qualified leads, and follow-ups. They will be a player/coach - responsible for setting appointments for AEs as well as coaching the other SDRs and providing regular reports and feedback on the SDR activity and success. The Lead will go through role-play coaching and help an SDR elevate themselves so that they can succeed in their role and move up to other tiers.
Job Responsibilities
_ Individual Responsibility: _
_ Lead Responsibility: _
Daily standup with SDRs to set the day agenda and provide team and company updates, training, etc;
Regular meetings with sales leadership to review SDR team successes and challenges
Provide coaching and support for the SDR Team to help maximize performance;
Ensure company policies are followed and oversee the daily activities and performance
of the sales team;
Ensure that SDRs use sales technologies, such as CRM and LinkedIn, correctly;
Conduct Quality Assurance for outbound calls, discoveries, and demos;
Answer questions from agents and prospects as needed;
Understand our ideal customers and how they relate to our products;
Communicate monthly to the Sales Manager regarding strengths, weaknesses, opportunities, and threats to the SDR team;
Achieve metrics that are adjusted to the position to ensure time for managerial duties.
Candid feedback;
Encourage a direct and positive relationship between the community and the company;
Able to thrive in a fast-paced environment;
Able to quickly learn new software and use systems accurately;
You are a natural problem solver and are focused on creating solutions;
You are able to adapt quickly to a changing environment;
You work well independently but understand the importance of teamwork;
Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.
Proven success and experience in SMB B2B sales; experience in SaaS, HR Tech preferred;
Proven experience in and thorough knowledge of cold-call prospecting into SMB accounts and sales Pipeline management;
Experience calling to company decision-makers such as C-Level Executives & VP’s in Finance and HR;
Working knowledge with G-Suite and Microsoft Office Applications; Experience with Salesforce required;
Experience with coaching and providing support with a sales team of SDRs and Account Executives in the Small and Medium Business market.
System Requirements:
At least 15mbps for the main internet and at least 10mbps for backup
A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
Note: Back-ups should still be able to function when there is a power interruption
A webcam
Noise-canceling USB Headset
Quiet, Dedicated Home Office
Smartphone
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