Social Care Navigator Job at The Children's Home, Binghamton, NY

TWZxbUFqbGFIY1Y5N01PZzRvemRZZmFYN1E9PQ==
  • The Children's Home
  • Binghamton, NY

Job Description

WHO WE ARE : The Children’s Home of Wyoming Conference partners with children, families and communities throughout New York State to inspire hope, develop skills and cultivate healthy relationships for positive futures.

Position Summary:   The Children's Home (CHWC) is partnering with Care Compass Collaborative (CCC) to provide Social Care Navigation services within Broome, Chenango, Tioga, & Tompkins counties. Social Care Navigators (SCNs) play a vital role in enhancing community health networks & reducing health inequities amongst Medicaid Members, including – children, caregivers, siblings, & other eligible family members.

SCNs are responsible for screening Medicaid Members for unmet Health Related Social Needs (HRSNs) including Housing/Utility; Food Security; Transportation; Employment; Education, & Interpersonal Safety. SCNs are also responsible for screening Members for eligibility of community-based resources, State, &/or Federal resources. If Members qualify for any service meeting their HRSNs, SCNs are responsible for navigating & connecting Members with such resources. Once connected, SCNs are responsible for communicating with the Member to ensure Closed Loop Referrals have been completed to best meet Member needs.

Responsibilities:

  • Provide comprehensive Social Care Navigator (SCN) services, including  screening & navigation services to eligible Medicaid Members via phone, in-person, & virtually.
  • Utilize the UniteUs Database in conjunction with the Accountable Health Communities (AHC) Health Related Social Needs (HRSN) Screening Tool to screen Medicaid Members with a variety of HRSNs.
  • Conduct Eligibility Assessments for eligible Medicaid Members whose initial screening identifies unmet HRSN needs.
  • Connect eligible Medicaid Members to services, care providers, & community resources to ensure their HRSNs are met.
  • Develop Social Care Plans for eligible Members, including a summary of needs, eligibility, individualized strategies, interventions & an up-to-date list of navigated resources &/or services.
  • Ensure Closed Loop Referrals by following up with eligible Medicaid Members within five business days after service completion to verify navigated resources were successful in meeting Member needs.
  • Ensure any eligible Member enrolled in a Children’s Home program, as well as any eligible Member living in the same household, are reached for screening & navigation services.
  • Utilize Motivational Interviewing techniques to engage Members, providing the opportunity to speak openly, safely, & honestly communicate about their unmet needs.
  • Communicate with local, State, &/or Federal HRSN entities to form working relationships with providers & personnel; keeping up to date with navigation resources available to eligible Medicaid Members.
  • Hold an open & flexible schedule to provide SCN screening & navigation services as needed for Member accessibility & convenience, including evenings & weekends as needed.

Requirements

Education:

  • Associate's Degree in health, human services, or related field required
  • Bachelor's Degree in health, human services, or related field preferred

Experience:

  • One year of work experience in healthcare, community-based services, &/or social welfare domains required
  • Supervisory experience in a similar field preferred
  • In-depth knowledge of community-based, State, & Federal resources available to eligible Medicaid Members preferred
  • Experience working with at-risk populations preferred
  • Exemplary communication skills for effective interactions with agency staff, Medicaid Members, children, families, & the community
  • Exemplary written & verbal communication skills
  • Comfortability with heavy documentation
  • Driver's License and ability to maintain insurability throughout employment required

Benefits

  • Student Loan and Tuition Reimbursement

  • Agency-Paid CEUs, License Prep Course, and License Exam
  • 403(b) with 6% employer contribution
  • PTO plus 9 paid holidays
  • Childcare Reimbursement
  • Health, Dental, and Vision Insurance (with HSA/FSA Accounts)
  • Life Insurance
  • Employee Assistance Program
  • Employee Discounts at the Southern Tier Community Center
  • Opportunities for Professional Development

EEO Statement: The Children’s Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.


Job Tags

Holiday work, Full time, Work experience placement, Local area, Flexible hours, Afternoon shift,

Similar Jobs

Society for Industrial Microbiology and Biotechnology

Research Technician II - Molecular Microbiology Job at Society for Industrial Microbiology and Biotechnology

Loading... Please wait. Expand Show Other Jobs Job Saved Save Job Research Technician II - Molecular Microbiology Washington University in St. Louis Facebook X LinkedIn Share Application First Name Last Name Email address Captcha / Bot Check...

The Castle Fun center

Remote Help Desk Representative ($50/H) Job at The Castle Fun center

 ...from the comfort of your home. The ideal candidate will...  ...and friendly service at all times. Remote Collaboration: Work closely with other remote...  ...Conditions: Full-time or part-time hours available...  ...with occasional weekend or evening shifts as needed. Remote... 

Chadwell Supply

Warehouse Branch Manager Job at Chadwell Supply

 ...based on experiencePLUS bonuses! Full Time:Monday-Friday, Day Shift. Paid Holidays Off and No Weekends! We offer medical,...  ...supervision experience and a minimum of 3 years experience in a warehouse working environment. Above-average computer literacy and experience... 

SEEK Careers Staffing

INDUSTRIAL SEWER Job at SEEK Careers Staffing

 ...are seeking a skilled Industrial Sewer to join our team. As an Industrial Sewer, you will be responsible for operating industrial sewing machines to sew. Key Responsibilities: 1. Use industrial sewing machines to stitch, join, reinforce, or decorate garments and... 

XperiencOps Inc

Senior Quality Engineer Job at XperiencOps Inc

 ...looking for exceptional teammates to help shape the future. XperiencOps Inc. seeks a highly skilled and experienced Senior Quality Engineer to join our team. As the Senior Quality Engineer, you will drive the quality assurance efforts across our organization. You...