Social Care Navigator Job at The Children's Home, Binghamton, NY

TWZxbUFqbGFIY1Y5N01PZzRvemRZZmFYN1E9PQ==
  • The Children's Home
  • Binghamton, NY

Job Description

WHO WE ARE : The Children’s Home of Wyoming Conference partners with children, families and communities throughout New York State to inspire hope, develop skills and cultivate healthy relationships for positive futures.

Position Summary:   The Children's Home (CHWC) is partnering with Care Compass Collaborative (CCC) to provide Social Care Navigation services within Broome, Chenango, Tioga, & Tompkins counties. Social Care Navigators (SCNs) play a vital role in enhancing community health networks & reducing health inequities amongst Medicaid Members, including – children, caregivers, siblings, & other eligible family members.

SCNs are responsible for screening Medicaid Members for unmet Health Related Social Needs (HRSNs) including Housing/Utility; Food Security; Transportation; Employment; Education, & Interpersonal Safety. SCNs are also responsible for screening Members for eligibility of community-based resources, State, &/or Federal resources. If Members qualify for any service meeting their HRSNs, SCNs are responsible for navigating & connecting Members with such resources. Once connected, SCNs are responsible for communicating with the Member to ensure Closed Loop Referrals have been completed to best meet Member needs.

Responsibilities:

  • Provide comprehensive Social Care Navigator (SCN) services, including  screening & navigation services to eligible Medicaid Members via phone, in-person, & virtually.
  • Utilize the UniteUs Database in conjunction with the Accountable Health Communities (AHC) Health Related Social Needs (HRSN) Screening Tool to screen Medicaid Members with a variety of HRSNs.
  • Conduct Eligibility Assessments for eligible Medicaid Members whose initial screening identifies unmet HRSN needs.
  • Connect eligible Medicaid Members to services, care providers, & community resources to ensure their HRSNs are met.
  • Develop Social Care Plans for eligible Members, including a summary of needs, eligibility, individualized strategies, interventions & an up-to-date list of navigated resources &/or services.
  • Ensure Closed Loop Referrals by following up with eligible Medicaid Members within five business days after service completion to verify navigated resources were successful in meeting Member needs.
  • Ensure any eligible Member enrolled in a Children’s Home program, as well as any eligible Member living in the same household, are reached for screening & navigation services.
  • Utilize Motivational Interviewing techniques to engage Members, providing the opportunity to speak openly, safely, & honestly communicate about their unmet needs.
  • Communicate with local, State, &/or Federal HRSN entities to form working relationships with providers & personnel; keeping up to date with navigation resources available to eligible Medicaid Members.
  • Hold an open & flexible schedule to provide SCN screening & navigation services as needed for Member accessibility & convenience, including evenings & weekends as needed.

Requirements

Education:

  • Associate's Degree in health, human services, or related field required
  • Bachelor's Degree in health, human services, or related field preferred

Experience:

  • One year of work experience in healthcare, community-based services, &/or social welfare domains required
  • Supervisory experience in a similar field preferred
  • In-depth knowledge of community-based, State, & Federal resources available to eligible Medicaid Members preferred
  • Experience working with at-risk populations preferred
  • Exemplary communication skills for effective interactions with agency staff, Medicaid Members, children, families, & the community
  • Exemplary written & verbal communication skills
  • Comfortability with heavy documentation
  • Driver's License and ability to maintain insurability throughout employment required

Benefits

  • Student Loan and Tuition Reimbursement

  • Agency-Paid CEUs, License Prep Course, and License Exam
  • 403(b) with 6% employer contribution
  • PTO plus 9 paid holidays
  • Childcare Reimbursement
  • Health, Dental, and Vision Insurance (with HSA/FSA Accounts)
  • Life Insurance
  • Employee Assistance Program
  • Employee Discounts at the Southern Tier Community Center
  • Opportunities for Professional Development

EEO Statement: The Children’s Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.


Job Tags

Holiday work, Full time, Work experience placement, Local area, Flexible hours, Afternoon shift,

Similar Jobs

Aardvark Studios

CNC Programmer/Operator Job at Aardvark Studios

 ...of CNC platforms, from routers to lasers and plasma, and even 3D printing? Are you passionate about maintaining machines and ensuring shop...  ...: Highly competitive salary Paid time off Medical/dental/vision benefits Short & long-term disability options... 

Slate Studios

Freelance Graphic Designer - Los Angeles Job at Slate Studios

 ...Job Title: Freelance Graphic Designer Company: Slate Studios Location: Los Angeles, CA Sector: Luxury Fashion, Beauty, and Lifestyle About Us Slate Studios is a premier content production company, with flagship studios in New York City. As we continue... 

General Dynamics Information Technology

Navy Global Command and Control - Maritime (GCCS-M) (Electronic Tech - Norfolk, Virginia Job at General Dynamics Information Technology

 ...impact by advancing the Department of Defenses mission to keep our country safe and secure. Job Description GDIT is seeking a Navy Global Command and Control - Maritime (GCCS-M) (Electronic Tech to help support the MARMC program in Norfolk, Virginia.... 

JBN LOGISTICS LLC

Full Time Amazon DSP Delivery Driver Job at JBN LOGISTICS LLC

 ...JBN Logistics llc is a locally owned and operated Amazon DSP dedicated to providing exceptional delivery service to our community. Location Address: DVB7...  ...a positive impact on the community As a Delivery Driver at JBN Logistics llc, you will play a crucial role in... 

The Castle Fun center

Remote support Specialist ($50/H) Job at The Castle Fun center

 ...updates and solutions in a timely manner. System Maintenance...  ...client satisfaction. Working Conditions: This is a remote...  ...flexibility to work from home. Full-time or part-time hours available based...  ...with potential for occasional evening or weekend shifts as needed...