Job Description

Job Description and Duties

The Staff Services Manager (SSM) II oversees the Eligibility Clearance Program (ECP) and performs at the full supervisory level. The SSM II will plan, organize, direct, and administer the work of managerial and professional staff that are responsible for conducting background checks to determine a person’s eligibility to own or possess firearms or ammunition . The ECP is comprised of two Eligibility Clearance Units, which are managed by two SSM I.

The SSM II reviews and evaluates work flow and quality of work ; ensures legislatively-mandated processing time lines are met; establishes and maintains project priorities; monitors and exercises control over assigned resources/projects in accordance with Division of Law Enforcement/Bureau policies and procedures; and manages and makes decisions or recommendations to Bureau-level management. The SSM II implements new programs or procedures, manages projects, allocates resources and handles the most difficult, complex, and sensitive program responsibilities . These functions are critical to the Bureau’s and Department’s mission.

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You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Clearly indicate the Job Control (JC-460178) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
• Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only.
• A background check will be required.
• A fingerprint check will be required.
• If interested in this position, please apply and your List/Transfer eligibility will be verified.
• Failure to submit the required application documents may result in the disqualification of your application.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 1/10/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice

DLE - Breanna Westlake

Attn: JC 460178

Department of Justice / DLE - OC – Personnel Services Unit

1300 I Street, Suite 1140

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice

DLE - Breanna Westlake

JC 460178

Department of Justice / DLE - OC – Personnel Services Unit

1300 I Street, Suite 1140

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED and must be submitted with your application to be considered for this position. Please refer to the Statement of Qualifications section below for instructions on how to complete the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Breanna Westlake
(916) 210-2376
breanna.westlake@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Timely Filing of Applications

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Job Tags

Permanent employment, Full time,

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