Telephone Assistant-- Lead Job at University of Maryland Medical System, Glen Burnie, MD

T1ArbEFUcGNFOFo2NThhaDVZTGJZUENUNmc9PQ==
  • University of Maryland Medical System
  • Glen Burnie, MD

Job Description



Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we’re home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland’s health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.

Job Description



Lead Telephone Assistant-- Evenings & Every Other Weekend Evening Shift 3:00pm-11:30pm.

 

General Summary:

Serves as Lead Telephone Assistant in the Telecommunications Department and as such is responsible for providing direct customer service to physicians and BWMC in-patient and out-patients with knowledge of practices used in the operation of the telephone switchboard. Employees in this classification may be assigned to day, evening, night or rotating shifts, which include weekends, and holidays. Employee may be subject to call-in.

Mission

The mission of Baltimore Washington Medical Center is to provide the highest quality healthcare services to the communities we serve.

Reporting Relationships

This position reports directly to the Supervisor of Telecommunications.

Qualifications



This position is required to type at least 35 wpm and have strong oral communication skills.

Education/Training

  • Minimum: High school degree or equivalent

Abilities

  • Knowledge of correct business English skills is essential.
  • Needs strong organizational skills and the ability to work without extensive supervision

Additional Information



All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: $17.68 - $19.96 - $24.76

Other Compensation (if applicable):Shift Differentials

Job Tags

Holiday work, Full time, Local area, Night shift, Rotating shift, Afternoon shift,

Similar Jobs

CVS Health

Warehouse Order Selector- Starting Rate: $17 +/hr Job at CVS Health

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local...

Jobgether

Information Security Officer Job at Jobgether

This position is posted by Jobgether on behalf of Clearlink Technologies, LLC . We are currently looking for an Information Security Officer in Draper, Utah, United States . This leadership role offers the opportunity to define and implement a company-wide information...

Gas Field Specialists

Tank Crew Foreman Job at Gas Field Specialists

 ...Operates small hand tools and provides other construction type labor in projects.* Assists in construction, repair, and replacement of frac tanks, pumps, and other equipment.* Maintains customer/vendor relationships while establishing good working relationships.*... 

CommonSpirit Health

Radiology Assistant Job at CommonSpirit Health

**Responsibilities**Assists with the workflow within Imaging Services to support efficiency and excellent patient care.+ Checks department wheelchairs and oxygen tanks assuring they are mechanically sound; immediately reports equipment defects to supervisor.+ Ensures... 

Cox Media Group

Traffic Specialist - Radio Job at Cox Media Group

 ...Location:GA-Remote Job Title: Traffic Specialist - Radio Position Overview The Traffic Specialist will be responsible for the day to day administration and processing of advertising orders, clock or format changes, inventory management, and log processing...