TELEPHONE OPERATOR Job at CoperUniversity Health Care, Camden, NJ

TWZxcEFETlpHTWQvNGNLZzVvM1FadkdRN1E9PQ==
  • CoperUniversity Health Care
  • Camden, NJ

Job Description

About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Serve as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services.
Handle Requests through various channels while utilizing numerous databases simultaneously.
Relay incoming, outgoing, and interoffice calls to or from internal and external customers in a 24/7 environment.

Manage multiple incoming phone lines; greet callers, answer routine questions, forward calls and take messages.

Work the hospital’s system pager and announce alerts using overhead system.

Document, relay and route messages.

Experience Required

2 years experience in a related role as a call center operator, and/or answering service experience in a hospital, large physician office, or related customer service field preferred

Familiarity or experience handling Hospital Codes preferred. 

Experience using an automated telephone console system preferred

Education Requirements

HS diploma or equivalent

Special Requirements

Excellent verbal communication and interpersonal skills required.   

Must possess a strong social orientation, ability to multi-task and handle high-stress environment.  

Must be detail-oriented. 
Knowledge of medical terminology preferred.
Computer skills required and proficiency in Microsoft Office preferred

Job Tags

Full time, Part time,

Similar Jobs

Ride Health

Contact Center Ride Success Agent - Fully Remote Job at Ride Health

 ...Here We Grow Again! Our Ride Success Agents handle all inbound calls from passengers...  ...client contacts, attending facilities Chat monitoring and response Ticket monitoring...  ...trip requests. This is a fully remote position where you can work from home and... 

Chris 180

Marketing Communications Manager Job at Chris 180

 ...Ability to work cross functionally and build relationships.~Proficiency in Canva or similar design tools.~Familiarity with Microsoft Office and Google Drive and cloud-based file organization~Ability to work independently and take initiative. ~Work on other duties,... 

COQODAQ

Bar Prep Job at COQODAQ

 ...A new concept from Michelin-starred COTE Korean Steakhouse, unveiling its highly anticipated opening: COQODAQ, our new fried chicken concept, which is just two blocks from our COTE NYC location. Gracious Hospitality Management is first and foremost an outstanding hospitality... 

USC

Clinical Research Data Specialist I Job at USC

 ...job functions: ~ Reads and understands clinical data from medical records. Extracts and enters required clinical data from medical...  ...trials. Provides timely data entry, plans and organizes monitoring visits and responds to inquiries. ~ Performs follow up for... 

V R Della Infotech Inc

Compliance Specialist Job at V R Della Infotech Inc

 ...of completed repair/manufacturing packages - Sorting/Filing/Scanning of all completed work packages - Ensure compliance with Company RSM/QCM. Must be aware of ISO/TCS quality requirements. - Adhere to all Company health, safety and environmental policies while performing...