Web Content Designer - Level 4 Job at Ohm Systems, Hartford, CT

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  • Ohm Systems
  • Hartford, CT

Job Description

Summary:
The State of Connecticut is seeking a highly skilled Digital Website Content Writer to join its innovative Digital Government team. This role involves creating impactful, user-focused content for government websites, applications, and other digital assets, emphasizing accessibility, SEO, and user engagement. The ideal candidate will excel in copywriting, content strategy, and digital optimization, with a strong passion for public service. Position Info:

  • Title: Web Content Designer - Level 4
  • Client: CT DAS
  • Duration: 12 Months
  • Location: 450 Columbus Blvd., Suite 1202 Hartford, Connecticut 06103
  • Work Mode: Remote

Responsibilities:

  • Develop and implement content strategies for large-scale websites and digital assets.
  • Write, structure, and optimize content for websites, applications, chatbots, and user guides with a focus on user needs.
  • Conduct content audits, keyword research, and apply SEO best practices to improve search engine rankings and user engagement.
  • Use data analytics and user feedback to refine and improve content performance.
  • Collaborate with subject matter experts to ensure content accuracy, plain language compliance, and service design alignment.
  • Maintain content governance, ensuring updates align with State Content Guidelines and accessibility standards.

Skills/Qualifications:

  • Education:
  • Bachelor's degree in UX, Web Design, Communications, Marketing, English, Journalism, or a related field (preferred).
  • Minimum of 3 years of experience in website content writing, copywriting, and digital content optimization.
  • Expertise in SEO, including technical and on-page strategies, with proficiency in tools like Google Analytics and keyword research platforms.
  • Proficient with content management systems (e.g., Sitecore 10.2 preferred) and content marketing tools.
  • Strong communication, organizational, and project management skills; familiarity with tools like Jira, Microsoft Office Suite, and Teams.
  • Knowledge of content lifecycle management, digital content standards, and plain language guidelines.
  • Familiarity with CRM platforms (e.g., Salesforce) and data visualization tools (e.g., Power BI) is a plus.
  • A portfolio of published online content showcasing expertise in content creation and strategy is highly desirable.

Preferred Skills:

  • Experience with chatbots, search consoles, and helpdesk services.
  • Industry certifications in content writing, SEO, or related fields.
  • One year of experience in customer relationship management platforms and analytics tools (e.g., Salesforce, GA4).

Job Tags

Hourly pay, Remote job,

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