Customer Service Representative (Fort Smith, Arkansas, US) Job at Foundever, Fort Smith, AR

T1A2cER6MWVHY044NXNLdjRZblFiL2VXN3c9PQ==
  • Foundever
  • Fort Smith, AR

Job Description

Customer Service Representative (Fort Smith, Arkansas, US)

Banking Customer Service Representative

Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office.

About Foundever

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Job Overview 

As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.

Why You Should Join Us

  • Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
  • Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
  • Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
  • Growth Opportunities: Clear pathways for career advancement within the company.

What We’re Looking For

  • Location: Must reside in Fort Smith, AR, or within commuting distance
  • Age Requirement: Must be at least 18 years old
  • Education: High school diploma or GED equivalent is required
  • Experience: Preferred 6 months to 1 year of relevant work experience
  • Availability: Must have flexible availability during operating hours
  • Customer Service Skills: A professional attitude and aptitude for customer service are essential

Key Skills

  • Tech-Savvy: Proficient in navigating system tools to search for information and answers
  • Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
  • Reliability: Dependable and responsible, with a strong commitment to your role
  • Critical Thinking: Capable of assessing situations and developing empathetic solutions
  • Service Orientation: A personal drive to serve others with compassion and professionalism
  • Organizational Skills: Strong organizational abilities to manage tasks effectively
  • Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. 

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.

Equal Opportunity Employment (EEO)

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Interested in Becoming Part of Our Team?

Visit us at and connect with us on Facebook , LinkedIn , and Twitter .

Job Tags

Work experience placement, Local area, Weekend work,

Similar Jobs

Mt. Olympus Water & Theme Park Resort

Retail Associate / Barista Job at Mt. Olympus Water & Theme Park Resort

 ...ability to read, write, and perform basic math. The ability to stand and walk for extended periods of time. Must be at least 16 years old to apply Must be able to lift up to 50 lbs. Must be able to work weekends and holidays. Full time eligible for 401k... 

Advanced Professional Security

Security Field Supervisor - Denver, Co Job at Advanced Professional Security

 ...Security Field Supervisor - Dever, Colorado Location:Advanced Professional Security...  ...Supervisorto support operations for remotely managed accounts. This role involves on-site...  ...disciplinary actions as directed by Branch or Corporate HR Management. Respond to client or... 

Gpac

Commercial Construction Superintendent Job at Gpac

Are you a seasoned Construction Superintendent with a proven track record in large-scale commercial retail projects? Do you have experience managing...  ...Construction Superintendent Location: Pittsburgh area (travel 4-6 hour radius) Type: Full-Time Key Responsibilities:... 

StaffWerk

Patient Escort (On-Going) Job at StaffWerk

 ...StaffWerk is currently in search of compassionate and reliable Patient Escorts to join our ongoing team. In this vital role, you will be responsible for safely transporting patients within healthcare facilities, providing comfort and assistance during their visits. If... 

Two95 International Inc.

Java Developer - Walnut Creek, CA - Rate Open Job at Two95 International Inc.

 ...Job Title : Java Developer Location : Walnut Creek, CA Type : 6 + Months Rate : $Open (Best Possible) Job Responsibilities...  ...is a plus. ~ Exposure to JBoss Fuse, Apache Camel or MuleSoft highly desired. ~ Experience working with Amazon Web...